Last update: August 2024

1. Introduction

At UTĒ Makeup, we are committed to protecting the privacy of our customers and ensuring the security of the personal data we collect. This privacy policy describes how we collect, use, store and protect your personal information in accordance with the General Data Protection Regulation (GDPR) of the European Union and other applicable laws in Spain.

2. Information We Collect

We collect and process the following types of personal data:

- Identification data: Name, surname, e-mail address, postal address, telephone number.

- Payment Data: Credit or debit card information, financial transaction details.

- Browsing Data: IP address, browser type, pages visited, browsing time, and other data related to the user's interaction with our website.

3. Purpose of Data Processing

The personal data collected will be used for:

- Order Management: Process and manage purchases, payments, shipments and product returns.

- Communications: Send notifications about order status, changes to our terms and conditions, and other communications relevant to the user.

- Marketing: Send promotional information and offers, provided that explicit consent has been given.

- Service Improvement: To analyse user behaviour on our website in order to improve our products and services.

4. Legal Basis for Processing

We process the personal data of our users on the following legal bases:

- Execution of a Contract: For the management and delivery of purchased products.

- Consent: For marketing activities and sending promotional communications.

- Legitimate Interest: To improve our services and the security of the website.

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

- Service Providers: Companies that help us perform business functions, such as payment processing and shipping.

- Legal Obligations: When necessary to comply with a legal obligation.

6. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

7. Derechos del Usuario

Users have the right to:

- Access your personal data: Obtain confirmation as to whether we are processing your personal data and, if so, access them.

- Correct inaccurate data: Request the correction of incorrect or incomplete personal data.

- Delete data: Request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.

- Object to processing: Request that we stop processing your personal data for specific purposes.

- Restrict processing: Request the restriction of the processing of your data in certain circumstances.

- Data portability: To receive the personal data you have provided to us in a structured and commonly used format.

To exercise these rights, you may contact us by email at info@utemakeup.com or by sending a written request to the above address.

8. Changes to the Privacy Policy

We reserve the right to change this privacy policy. Any changes will be posted on this page and, if significant, will be notified to users by email or by a notice on our website.

9. Contact

If you have any questions or concerns about our privacy policy or the processing of your personal data, you may contact us at info@utemakeup.com.